Our lives are touched everyday by the animals we treat and the clients we work with. We would love to hear how we've touched yours. If you would like to share your pet story with us, please submit your story and picture to tracey@webvets.com.

Brownie Today   Brownie After Bite
	Brownie
	We would like to thank you and your dedicated staff for the treatment and care you gave Brownie after being bitten by a rattlesnake on the morning of 9/1.  The staff was most impressive in their professionalism and the affection they displayed while attending her.  We also appreciate that you allowed us to stay with her for most of the day and into the night. It's obvious by the affection given her, while showing the same for the many other animals they were careing for at the same time, that your staff truly loves animals and are committed to providing the best care and comfort possible. Thanks to Dr. Gilman and all the staff who cared for her for pulling her through a potentially fatal situation. Also, thanks to the reception staff up front for taking our call and notifying your Emergency Care staff that we were coming in. We'd also like to add that you've taken care of our pets for years; and on several occasions while they were being cared for, your doctors have made follow-up calls inquiring about their status -- our own personal physicians don't even do that.
	Ron & Sue Locatelli
	Castro Valley, CA

Minnie was able to take advantage of the specialized care and diagnostics provided by veterinarians and staff at BRVC. She received aggressive treatment for liver failure which included a litany of medications, nutritional supplements, specialized fluids and protein transfusions. Because of the overnight nursing care, Minnie was able to receive the benefit of round-the-clock treatment. She stayed in the hospital for 10 days, which was almost a BRVC record for in-patient care. Jeanne was a constant support, bringing special food when needed, giving her love and attention and never giving up despite her poor prognosis. Over time Minnie showed significant improvement. Her vomiting stopped, her appetite returned and her blood values returned to normal, even though her tissues will remain a mild shade of yellow due to her initial high blood values. We were all ecstatic to see Minnie leave the hospital and everyone felt they'd made a new friend and honorary staff member in Jeanne. Minnie has done very well over the last few months. Her seizures are now controlled with a different medication and her liver is working just fine.

Unfortunately over the last few months the tables have turned and now Jeanne is not feeling well. Now Minnie is there for Jeanne, providing unconditional love and support. We are very glad that Minnie can be there for Jeanne and we hope she knows that the BRVC family wishes her all the best.

My husband and I have been going to Bishop Ranch in San Ramon since 1999. We moved to Brentwood five years ago, so we continue to drive an hour "over the hill" to get their compassionate, caring health care.

A year ago our Tasha was expecting a litter of pups. We were using a system to monitor the fetal heartbeats of her puppies. At 10:00 p.m. one of the pups heart rate started to go down. We discovered that the Emergency Clinic in Concord would be closing by the time we got there. Fearing that our girl might start delivering, we put a call into the Bishop Ranch Dr. on call system.

After a tense five-minute wait, we got a call saying one of the partners would be happy to come in and help us out! Tasha had a C-Section and delivered eight healthy pups. The care that the Staff gave us was awesome! We can't say enough about the care and attention that we all received and continue to receive at Bishop Ranch. We love the hours and days that they are open. Is it worth driving an hour to get to? You bet!

I found out first hand just how important it is to have a state of the art veterinary facility here in San Ramon.

One year ago, my cat Raider was hit by a car. I was sure that he was dying. It was before 9 a.m., but I knew that Bishop Ranch had emergency care. I rushed him to the hospital and within minutes a Dr. had checked him over. Raider's skull was cracked from the top of his head to the roof of his mouth. They seemed very confident and assured me that at this facility and with their experienced staff, Raider had a good chance of survival. Raider was placed in an incubator and was given medication to help with the swelling of his brain. They kept him snuggled up in blankets and continually checked on him. The Vet techs would even come in on their days off to hold himand make sure he was comfortable. I was constantly updated on his condition whether I was there or not. I knew that everything was being done to help Raider recover. Recovery was very difficult, but the staff at Bishop Ranch were always there for me every step of the way. They supported me and helped me so much through this extraordinary journey.

Raider is still improving today and is still very loving. The devotion and knowledge of Bishop Ranch Veterinary Hospital is unsurpassed. I am so thankful to Bishop Ranch for saving my cat Raider, he is my best friend.