Sat - Sun 8am-8pm
It's frightening when you're faced with an emergency and your pet needs immediate veterinary care. That's why we offer extended hours - we're open when most veterinary offices are closed - providing life saving services 7 days a week. If your pet is in need of emergency veterinary care please call us immediately. By calling ahead we can be prepared for your pet's arrival.
Please call ahead if your pet needs emergency care. Calling ahead will alert our staff to the nature of your pet's emergency and will help us prepare to meet you when you arrive -- saving valuable treatment time when every minute counts. Our staff may also give you instructions on how to assist your pet if they are in distress, helping them stay safe and comfortable en route to the hospital.
Use a Pet Carrier or Leash
Please keep your pet—and everyone else—as safe as possible. Please use a carrier if you're bringing in a cat or other small animal or a leash if you're bringing in a dog. If you do not have a leash or carrier, we will provide one for you prior to your entrance into the hospital.
You'll be safer, and it will minimize the stress on your injured or sick pet. Most of all, breathe! We understand that it's a stressful time. We'll do all we can to make you and your pet comfortable.
Our hospital has a dedicated parking spot near the front entrance door that is reserved for emergencies only. If you are bringing your pet in for an emergency, please park in the spot marked with the Emergency Parking sign. Our staff will assist you in getting your pet into the hospital quickly and safely.
Now that you have called ahead, our staff is prepared and expecting you. You will be met by the reception staff or members of our medical team.
Assessment and Triage
Your pet will immediately be triaged, and depending on their condition, you and your pet will either be seen by one of our veterinarians in an examination room, or in the event of a potentially life-threatening emergency your pet will be immediately taken to our treatment area to be assessed by our emergency medical team.
Pets that are stable will be examined by a doctor within 30 to 60 minutes of arrival. Pets with a life threatening situation will be treated immediately. Pets are treated based on the seriousness of their condition and arrival time. Appointments are not required for pets that are in need of urgent care.
If Your Pet is Hospitalized
Our veterinarians will discuss with you at the time of initial consultation the estimated time that your pet will need to be hospitalized. We will update you daily on your pet's progress and if indicated based on a change in your pet's health status, we will discuss any changes in treatment plans as they occur.
Because we are staffed 24 hours a day to care for all our patients, in most cases your pet will never have to be moved to another facility for overnight, weekend, or holiday monitoring.
Visiting Your Pet
We encourage you to ask questions and talk with our staff about visiting your pet if hospitalized. We have regular visiting hours each day, but we will work with you if these times are not convenient so that you and your family can visit with your pet.
However, if you are concerned enough to call us, it is usually best to bring your pet in for a visit. Beginning treatment immediately may save a life, shorten recovery time and reduce costs.
And, because our pets can't talk to us, it can be difficult to determine if some situations are truly emergencies. Trust your instincts and "if in doubt, check it out" with a veterinarian.
The following is a list of common signs that may require urgent care:
- Bites (insect, snake, other animal, etc.)
- Bleeding that won't stop
- Crying out
- Difficulty breathing
- Persistent coughing
- Eye injury or squinting
- Excessive head shaking and scratching
- Trauma, such as being hit by a car
- Straining to urinate or defecate
- Sudden limping
- Sudden loss of appetite
- Suspected heatstroke
- Swollen or painful abdomen
- Seizures, fainting, or collapse
- Unusual behavior, such as aggressiveness or lethargy
- Unexplained trembling
- Difficulty delivering puppies or kittens
- Repeated vomiting
- Ingestion of a foreign object
- Weakness in limbs/Inability to walk
- Suspected poisoning
Bishop Ranch Veterinary Center & Urgent Care is a member of the Veterinary Emergency and Critical Care Society. We are equipped to handle any emergency, 7 days a week. If your pet is already a patient of our general practice, their complete electronic veterinary medical records will be immediately available to our doctors, allowing for complete continuity of care for your pet, including during emergencies.
Below are some of our emergency and urgent care services:
- Trauma/Emergency surgery
- Toxicity/Poison treatment
- Pain management
- Cardiac resuscitation (CPR)
- Blood transfusions
- 24 hour nursing care
- Blood pressure monitoring
- Intravenous fluid therapy
- Temperature-controlled (warming) cages
- Oxygen therapy
- Ventilator therapy
- X-rays and ultrasound
- Internal medicine