As we return to full veterinary staffing this summer, in order to take care of you in the most timely way possible, it is critically important to all of us that we work together to keep our appointment schedule flowing smoothly every day.
Here are the systems we now firmly adhere to:
Appointment confirmations and missed appointments: As we "staff up" to meet the continuing local demand for veterinary care, we must request that you confirm your appointments at least 24 hours in advance of your scheduled time. We do send out email and text message confirmation appointments, so PLEASE respond to let us know you are coming. Because we have many appointment requests that we can not accommodate every day, if you do not confirm by 24 hours ahead of time, your appointment slot will be given to someone else on the waiting list. If you do confirm, but do not come in for your appointment, you will be charged the office visit fee.