Boarding

When your pets can't stay at home, pick the next best thing: a stay at Bishop Ranch Veterinary Center & Urgent Care. Whether you're boarding your pet for one day or for two weeks, we'll make their stay as comfortable and stress-free as possible.

Dog Boarding:
With Small, Medium, Large, and Luxury Canine Boarding Suites available, our boarding facility offers separate heated and air-conditioned kennels. Our Luxury Boarding Suites are large enough for several dogs from one family to stay together in the same custom room. All our canine boarders are exercised in outdoor kennels a minimum of four times daily. All outdoor kennels are individual, and dogs are never in direct contact with other boarding dogs. All boarding suites include bowls and bedding.

Cat Boarding:
Our feline boarders enjoy a space separate from the dog kennel area, allowing for a stress-free environment. All boarding suites include bowls, bedding, and a litter box.
For more information, please contact us at reservations@webvets.com.

Important Medical Safety Notice:
Pets who have had a seizure within the past 90 days cannot be boarded with us, as our facility is not staffed 24 hours a day and cannot provide continuous monitoring.

Boarding Policies & Requirements

• Pets who have experienced a seizure within the past 90 days are not eligible for boarding at this time, for their safety and well-being.
• All pets must be current on their immunizations: rabies, distemper, and Bordetella.
• We strongly recommend all pets boarding with us are current on parasite and flea prevention.
• All medications must be in original prescription vials; we cannot administer them in unlabeled pill containers. If not, we will reissue the prescription for you, and corresponding fees will apply. Pets on more than four prescription medications per day or requiring special medical services may need to be evaluated for additional care options. Please see our FAQs for more information.

Boarding FAQ's

• For the safety and well-being of your pet, we are unable to board dogs or cats who have experienced a seizure within the past 90 days. Because our facility is not staffed 24 hours a day, we cannot provide the continuous medical monitoring that pets with recent seizure activity may need.
  • If your pet has a seizure history but has been stable for longer than 90 days, please reach out so we can help determine whether boarding is an appropriate option or discuss alternative care recommendations.

• Dogs are allowed outside at least four times daily in our kennels. They have no direct contact with other dogs being boarded.
• Dogs are monitored by staff while outdoors.
• Our kennel yard is fully equipped with shade, sprinklers, and mist to keep dogs cool during the hot summer months.

• Pack light! We provide bedding, food, bowls, leashes, and toys. We cannot be responsible for lost toys, bedding, crates, or bowls. For more information about food, please see the next question.
• You should bring any medication or supplements your pet is taking. All medications must be in the original prescription vials; we cannot administer medications in unlabeled pill containers or pre-packed meals. Medication administration is $10 a day for up to 4 medications. NOTE: these terms and rates apply only to pets being dropped off and picked up on the same day. Overnight boarding incurs different charges.
• All we need for you to provide is the completed Boarding Registration form and proof of vaccines; we'll take care of the rest!

• If your pet is on a special diet, please bring their own food.
• Bishop Ranch Veterinary Center provides quality food as part of the boarding service. However, a sudden switch in diet can cause diarrhea. We encourage you to bring your pet's regular food if you are concerned. This may also help keep things familiar and consistent for your pet while they are staying with us.
• Owners must provide food for exotic pets.
• We are able to refrigerate and heat food if necessary.

• Bishop Ranch Veterinary Center is open seven days a week. We make it easy for you to pick up and drop off, even on the weekends! Boarding pick up and drop off times are as follows:
  • ​​​​​​​Monday - Friday 7:30 a.m. - 7:30 p.m.
  • Saturday - Sunday 7:30 a.m. - 6:00 p.m.
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Do I need to make a reservation?

• Yes! We book up quickly. Reservations are necessary to make sure your pet has space.
  
  

Do you offer Day Boarding?

• We do! Please see our section on Day Boarding under Boarding Rates.
  
  

What if my pet has a medical condition?

• Pets with medical conditions or those who require more than four prescription medications per day may need to be referred to an external facility for additional care
  • The closest hospital to our location providing this type of medical care is Adobe Pet Hospital, located at 4470 El Camino Real, Los Altos, CA 94022. You can reach them at (650) 948-9661

​​​​​​​What happens if my pet becomes sick while boarding?

• One of the advantages of boarding your pet at Bishop Ranch Veterinary Center is that veterinary attention is readily available if the need arises. We will assess the situation; if a doctor's exam is needed, one will be performed immediately. We will contact you to inform you of your pet's condition and any recommended treatment. An estimate for any proposed services will be provided.
  
  

Are the kennels indoors?

• All pet suites are indoors and are equipped with heating and air conditioning. Dogs are exercised outside in individual kennels, while cats are exercised indoors.
  
  

To schedule a reservation or for questions, please email: reservations@webvets.com or call (925) 866-8387.