Emergency & Urgent Care

It's frightening when you're faced with an emergency and your pet needs immediate veterinary care. That's why we offer extended hours - we're open when most veterinary offices are closed - providing life-saving services 7 days a week. If your pet is in need of emergency veterinary care please call us immediately. By calling ahead we can be prepared for your pet's arrival.

Helping Your Pet in an Emergency

Call Ahead
Please call ahead if your pet needs emergency care. Calling ahead will alert our staff to the nature of your pet's emergency and will help us prepare to meet you when you arrive -- saving valuable treatment time when every minute counts. Our staff may also give you instructions on how to assist your pet if they are in distress, helping them stay safe and comfortable en route to the hospital.

Use a Pet Carrier or Leash
Please keep your pet—and everyone else—as safe as possible. Please use a carrier if you're bringing in a cat or other small animal or a leash if you're bringing in a dog. If you do not have a leash or carrier, we will provide one for you prior to your entrance into the hospital.

Drive Safely
You'll be safer, and it will minimize the stress on your injured or sick pet. Most of all, breathe! We understand that it's a stressful time. We'll do all we can to make you and your pet comfortable.

Parking
Our hospital has a dedicated parking spot near the front entrance door that is reserved for emergencies only. If you are bringing your pet in for an emergency, please park in the spot marked with the Emergency Parking sign. Our staff will assist you in getting your pet into the hospital quickly and safely.

What to Expect When You Arrive

Arrival
Now that you have called ahead, our staff is prepared and expecting you. You will be met by the reception staff or members of our medical team.

Assessment and Triage
Your pet will immediately be triaged, and depending on their condition, you and your pet will either be seen by one of our veterinarians in an examination room or in the event of a potentially life-threatening emergency your pet will be immediately taken to our treatment area to be assessed by our emergency medical team.

Wait Times
Pets with a life-threatening situation will be treated immediately. Pets are treated based on the seriousness of their condition and arrival time. Appointments are not required for pets that are in need of emergency care. We do recommend that you call to schedule a same-day urgent care appointment to minimize wait times.

Fees
The examination fee for an emergency is $150. Your pet's treatment plan and cost of care will be discussed with you after your pet's initial exam.

Visiting Your Pet
We encourage you to ask questions and talk with our staff about visiting your pet if hospitalized. We have regular visiting hours each day, but we will work with you if these times are not convenient so that you and your family can visit with your pet.

What is an Emergency?

When you are experiencing an emergency with your pet, we provide the compassionate care your pet needs. We know that it is sometimes difficult to determine if your pet is in crisis, which is why we encourage you to call and speak with one of our veterinarians or advice nurses. Our staff can answer your question, ease your mind, and provide information that will help you make a decision regarding your pet's medical care.

However, if you are concerned enough to call us, it is usually best to bring your pet in for a visit. Beginning treatment immediately may save a life, shorten recovery time and reduce costs.
And, because our pets can't talk to us, it can be difficult to determine if some situations are truly emergencies. Trust your instincts and "if in doubt, check it out" with a veterinarian.

The following is a list of common signs that may require emergency care:

• Bites (insect, snake, another animal, etc.)

• Burns

• Bleeding that won't stop

• Crying out

• Difficulty breathing

• Persistent coughing

• Eye injury or squinting

• Excessive head shaking and scratching

• Trauma, such as being hit by a car

• Straining to urinate or defecate

• Sudden limping

• Sudden loss of appetite

• Suspected heatstroke

• Swollen or painful abdomen

• Lacerations

• Seizures, fainting, or collapse

• Unusual behavior, such as aggressiveness or lethargy

• Unexplained trembling

• Difficulty delivering puppies or kittens

• Repeated vomiting

• Ingestion of a foreign object

• Weakness in limbs/Inability to walk

• Suspected poisoning